Privacy Policy

Introduction

Welcome to ListPop. We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding data when you use our jewelry listing optimization service.

ListPop is a tool designed specifically for jewelry sellers on Etsy and other marketplaces. We use artificial intelligence to analyze photos of your jewelry and generate optimized listings with SEO-friendly titles, tags, and descriptions.

Information We Collect

Account Information

• Email address and password when you create an account
• Name and profile information if provided
• Authentication data when using Google Sign-In
• Subscription and billing information for Pro accounts

Jewelry Photos and Content

• Photos of jewelry that you upload for analysis
• Generated listing content (titles, tags, descriptions)
• Product details you provide (materials, style, target audience)
• Your feedback and interactions with generated content

Usage Analytics

• How you interact with our service and features
• Pages visited, time spent, and user journey data
• Device information, browser type, and IP address
• Performance metrics and error logs

How We Use Your Information

Service Delivery

• Analyze your jewelry photos using AI to identify materials, styles, and features
• Generate optimized listing content tailored to jewelry buyers
• Save your listings and provide access through your dashboard
• Send you completed listings via email when requested

Account Management

• Create and maintain your user account
• Authenticate your identity and secure your data
• Process subscription payments and manage billing
• Provide customer support and respond to inquiries

Service Improvement

• Analyze usage patterns to improve our AI models
• Understand which features are most valuable to jewelry sellers
• Identify and fix technical issues
• Develop new features based on user needs

Marketing Communications

• Send you seasonal keyword updates and trend notifications
• Share tips for jewelry listing optimization
• Notify you about new features and service updates
• You can unsubscribe from marketing emails at any time

Third-Party Services

We use several trusted third-party services to provide and improve our service:

AI and Data Processing

• Google Gemini AI: Analyzes your jewelry photos to identify materials, styles, and generate listing content
• Supabase: Hosts our database and file storage for your account data and uploaded images

Analytics and Marketing

• PostHog: Provides privacy-focused analytics to understand how users interact with our service
• Facebook Pixel: Helps us measure advertising effectiveness and reach jewelry sellers who may benefit from our service

Communication

• Resend: Delivers your completed listings and service emails

These services are bound by their own privacy policies and security standards. We carefully select partners who maintain high standards for data protection.

Data Storage and Security

Your data security is our priority. We implement industry-standard measures to protect your information:

• All data is encrypted in transit and at rest
• Images are stored securely in Supabase's cloud infrastructure
• Access to your data is strictly limited to necessary service functions
• We regularly monitor for security vulnerabilities and threats
• Your jewelry photos are only used for generating your specific listings

Your Data Rights

You have full control over your personal data and jewelry content:

Access and Control

• View all your saved listings through your dashboard
• Edit or delete any listing content at any time
• Download your data in a standard format
• Update your account information and preferences

Deletion Rights

• Delete individual listings and their associated images
• Request complete account deletion, which removes all your data
• Images are permanently deleted from our storage when removed
• We retain anonymized analytics data for service improvement

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for authentication and basic functionality
• Analytics cookies: Help us understand usage patterns (PostHog)
• Marketing cookies: Track advertising effectiveness (Facebook Pixel)
• You can control cookie preferences through your browser settings

Children's Privacy

ListPop is intended for business use by jewelry sellers and is not designed for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

Our service is based in the United States, and your data may be processed in the US or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through our service. Continued use of ListPop after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: