Terms of Service

Last updated: January 3, 2025

Agreement to Terms

Welcome to ListPop. These Terms of Service ("Terms") govern your use of our jewelry listing optimization platform and services. By accessing or using ListPop, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our service. We may update these Terms from time to time, and your continued use constitutes acceptance of any changes.

Description of Service

ListPop is an AI-powered platform designed specifically for jewelry sellers to create optimized product listings. Our service:

  • Analyzes photos of jewelry using artificial intelligence
  • Generates SEO-optimized titles, tags, and descriptions
  • Provides insights on trending keywords and buyer behavior
  • Offers tools for managing and organizing your listings
  • Delivers completed listings via email when requested

Our service is designed to help jewelry makers focus on their craft while we handle the marketing optimization.

User Accounts and Registration

Account Creation

  • You may use our basic service without creating an account
  • An account is required to save listings and access advanced features
  • You must provide accurate information when creating an account
  • You are responsible for maintaining the security of your account credentials

Account Responsibilities

  • Keep your login information confidential
  • Notify us immediately of any unauthorized account access
  • Ensure your contact information remains current
  • You are responsible for all activities under your account

Acceptable Use Policy

Permitted Uses

  • Upload photos of jewelry you own or have permission to use
  • Generate listings for legitimate jewelry sales
  • Use generated content for your own commercial purposes
  • Share listings created for your products

Prohibited Uses

  • Upload photos you don't own or don't have permission to use
  • Generate listings for counterfeit or illegal products
  • Attempt to reverse engineer or copy our AI technology
  • Use the service to spam or harass other users
  • Upload inappropriate, offensive, or harmful content
  • Attempt to circumvent usage limits or security measures
  • Resell or redistribute our service without permission

Subscription Plans and Billing

Free Service

We offer a free tier that allows you to try our service without payment. Free users may have limitations on the number of listings generated or features available.

Pro Subscription

  • Pro subscriptions provide unlimited listings and advanced features
  • Subscription fees are billed in advance on a recurring basis
  • You can cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds are provided for partial billing periods

Payment Terms

  • All fees are in US dollars unless otherwise specified
  • Payment is processed securely through our payment providers
  • Failed payments may result in service suspension
  • We may change subscription prices with advance notice

Intellectual Property Rights

Your Content

  • You retain all rights to photos and content you upload
  • You grant us permission to process your photos for service delivery
  • Generated listings belong to you and can be used commercially
  • You're responsible for ensuring you have rights to uploaded content

Our Technology

  • ListPop's AI technology, algorithms, and platform are proprietary
  • Our service name, logos, and branding are protected trademarks
  • You may not copy, modify, or create derivative works of our technology
  • These Terms do not grant you any intellectual property rights in our service

AI-Generated Content and Disclaimers

Content Accuracy

Our AI technology generates suggestions based on image analysis and market data. However:

  • Generated content is for guidance and may not always be perfectly accurate
  • You should review and verify all generated content before use
  • Material identification and product descriptions should be confirmed
  • SEO effectiveness depends on many factors beyond our control

User Responsibility

  • You are responsible for the accuracy of your final listings
  • Ensure all claims about materials and features are truthful
  • Comply with marketplace policies where you publish listings
  • We recommend reviewing generated content for your specific needs

Third-Party Marketplaces

Important: ListPop is an independent service and is not affiliated with, endorsed by, or sponsored by Etsy, Inc. or any other marketplace platform.

  • We optimize listings for use on various platforms, but we don't control those platforms
  • You must comply with the terms and policies of any marketplace where you publish listings
  • Changes to marketplace algorithms or policies may affect listing performance
  • We are not responsible for how marketplaces handle your listings
  • The term 'Etsy' is a trademark of Etsy, Inc. and is used for descriptive purposes only

Service Availability

We strive to provide reliable service, but cannot guarantee uninterrupted availability:

  • Our service may be temporarily unavailable for maintenance or technical issues
  • We may modify or discontinue features with reasonable notice
  • Third-party service outages may affect our functionality
  • We'll make reasonable efforts to notify users of planned downtime

Limitation of Liability

To the maximum extent permitted by law:

  • ListPop provides the service "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for our service
  • We are not responsible for third-party marketplace policies or actions
  • Users assume responsibility for verifying generated content accuracy

Account Termination

Termination by You

  • You may delete your account at any time through your dashboard
  • Account deletion removes all your data from our systems
  • Subscription benefits end at the close of your current billing period

Termination by Us

  • We may suspend or terminate accounts that violate these Terms
  • We'll provide reasonable notice except in cases of serious violations
  • Terminated users may not create new accounts without our permission

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our service, you also agree to our Privacy Policy.

Communications

By using our service, you agree to receive communications from us:

  • Service-related emails (listing deliveries, account notifications)
  • Marketing communications about trends and features (you can opt out)
  • Important updates about our service or these Terms

Governing Law and Disputes

These Terms are governed by the laws of the United States. Any disputes will be resolved through:

  • Good faith negotiations first
  • Binding arbitration if negotiations fail
  • Individual claims only (no class action lawsuits)
  • Disputes handled in accordance with US federal and state law

Changes to Terms

We may update these Terms periodically to reflect changes in our service or legal requirements. We'll notify you of significant changes via email or through our platform. Continued use of ListPop after changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms or need to contact us for any reason:

Email: support@listpop.com

Subject: Terms of Service Inquiry

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms constitute the entire agreement between you and ListPop regarding the use of our service.